There are no shipping/delivery charges within India.
Yes, you can send any of the products available on https://aavya.co/ as gifts to your loved ones along with a personalized message.
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
You need to email us at support@aavya.co to cancel your order, but note that the order can be cancelled only before shipping.